Extremely helpful staff, great prices, and an AMAZING show room. Ryan was etremely helpful and knowledgeable -- I asked him tons of questions and he helped me get a system within my budget that perfectly fit what I was looking for. This is the best home theater store in Houston!
I love this place, Ryan and Chris were very helpful. I spent numerous hours listening to speakers over a couple of days until I decided on what I wanted. I came in for some SVS speakers but I was able to compare across several different speaker brands in the same price range. They where very accommodating. I will tell anyone who is in to Home theater or 2 channel to stop by and talk with these guys. They have products suited for all types of price ranges. Five stars all the way around. They even assisted me over the phone with questions I had setting up. They are my go to for HI-Fi!
I just want to let everyone know, how much I appreciate the staff at the Grid HIFI for their professionalism and for sharing their extensive knowledge to the audio and video community in the Houston area. Thanks to Chris and Ryan my home theater and two channel audio system have reached to another level. I strongly recommend the Grid HiFi store!!!I have purchased several pieces of electronics over the years from them; and recently a pair of Focal Sopra 3. Chris and Ryan never hesitated to assist me even going above and beyond to take care of me. Best high-end audio/video store in Houston.
I have been doing business with these guys for years. Always great product, service and knowledge. The Focal Powered by.Naim store is State of the Art. Best store in Houston.
I've worked with owner Jeff Pate in another venue for a good number of years and from my own decades of experience in dealing with consumers I appreciate his commitment to quality and excellence. Whenever I've seen a need for improvement that I've brought to his attention his is favorite line is, "just do it." Lately I've been doing a bit of work with Chris and Ryan in the store, but mostly deliveries as far as St Louis and even a trip to Salt Lake City for customer service. I like working road trips and that folks, is your insider scoop!- Dono
Very impressed with the amount of knowledge and comfort when dealing with Chris and Ryan. Both are very well versed in all of the details in both audio and theatre. By far one of the best audio and Cinema displays I’ve ever seen.
Wow, this showroom is amazing! Grid has an amazing selection of HiFi equipment, and their staff is knowledgeable and approachable. I bought a cheap-ish sound bar from them and they treated me like royalty! The unit had a problem but they took it back and ordered me a new one immediately with no drama! It's been over a year and I still love my purchase and visiting Grid to see the latest audio equipment!
Great place! amazing show room and very knowledgeable people!The sow rooms are amazing, the employees very polite, they welcome you to try their rooms and equipment to help you decide what’s the best for your needs and budget.Definitely great experience!
Was a fantastic experience for this audioholic.Learned a bit about the newer equipment and the sound was,, incredible.Great guys to talk with, wealth of knowledge and personable ,not a single bit audio snobbery.